Web Explorer Randomly Logs you out

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Your username: Tri-Angle

What browser are you using? Please paste your User Agent here: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.6.1 Safari/605.1.15

1 sentence description of the problem (I was doing _________, and then __________ happened): I was debugging using https://ae-hopscotch.github.io/hs-tools/play-project/ when the web explorer randomly logs me out. This is happening a lot to me, approximately every time i’m logged in.

Steps that the Hopscotch team can take to reproduce my problem every time:

  1. Log in
  2. Leave the web explorer open backed up in your device, and do other stuff (open youtube, play a hopscotch project, whatever you want)
  3. After long enough, if you open again the web explorer, it’ll automatically restart the page, and you’ll be log out

I expected this to happen: Still being logged in, because it didn’t pass 48 hours

But instead this happened: It kicked me out ouch that hurts

Here’s a sweet screenshot:


this is annoying me because it happens almost every time i’m logged in ://

a few hours ago ae told me i’ll be logged out after 48 hours, which is not true for every time i’m logged out


Looks like Safari might be clearing your login cookie – I’m not exactly sure why that’s happening though. I’m not fully aware of Safari’s behavior when it clears a webpage from memory, but I would imagine that cookies are preserved.


it’s weird, i’m not using private navigation or anything like that

so i’ll assume this is not a bug right? guess im gonna be patient with web explorer lol


Yeah I bet it does /j

Oh really? Wow this is weird?

1 Like

I do use this a lot of the time, so I expect that when it reloads.

It might be? I think the cause might be the fact that the cookie comes from community.gethopscotch.com, but it’s set on gethopscotch.com. Since gethopscotch.com isn’t the same as explore.gethopscotch.com, it might be considered a third party cookie and therefore gets cleared every time.

It seems like buggy behavior, but I’m not sure if there’s a way to fix it given the current login implementation


I assume the same thing happens if you force quit all Safari windows?


wdym by force quit?


swipe up in app switcher

1 Like

and it didn’t happen today during testing btw
pretty random (bug?)


I think this might have been happening to me too on Firefox, but I’d need to do more testing to make sure. I just logged in on Firefox Developer Edition, so I’ll wait a little while and see if the cookie gets cleared somehow.
(My regular Firefox setup is just really weird with cookies in general lol)