School ipad: crashing


#1

hello hopscotch world i have a problem and here it is: 1st step: click and load the game. 2nd steps: either it crashes and boom home screen or after 2 years(basically) it loads. 3rd and final step: i go off to do personal things or school and that means more crashing. it never lets me on... help! i am using a school iPad and self service is the app store i have and it stinks. HELP! @system what do you use to tag the hopscotch team? tht?


#2

Oh no!! Maybe try emailing the THT at help@gethopscotch.com


#3

Just tag them like so: @Liza @Rodrigo @Meg @asha @Montoya @thomas etc


#4

Also you needn't have made a whole new topic :stuck_out_tongue_winking_eye:


#5

Uh oh! Try restarting it, or maybe email THT at help@gethopscotch.com!


#6

i tried restarting, and all i got from email was this support message


#7

lol topics are life :wink:


#8

Yeah they are :stuck_out_tongue_winking_eye:

But duplicate topics clog the forum and make it harder to find the one you want :slight_smile:

But meh


#9

oh............ sorry


#10

It's fine; you're new :thumbsup:


#11

Oh forgot to mention: you have limited replies on your first day so be careful :wink:

When you run out you can go to an earlier post of yours, and edit it with the pencil to say what you want to say :wink:


#12

ok thanks, it says your regular, are you some type of admin?


#13

It's a rank. I have it to. Lots of people do. It's below leader.


#14

OH no! Thanks for letting us know.

What kind of iPad do you have? What version of iOS? What version of Hopscotch?


#15

Hi liza! Could you help w/ a bug on mai art pad? Sometimes, it glitches and destroys mai drawing! Do u know wut is happening??
Thx,
A unhappy refugeecat