My draft deleted for an unknown cause once I logged out of my account (DONE

Use this template to make awesome bug reports:

Your username:
BabyButterfly:butterfly::butterfly:
What kind of device are you using?:
An iPad (a pretty recent one)
1 sentence description of the problem (I was doing _________, and then __________ happened):
I was coding, then I logged out of my account. When I came back, the draft had deleted itself
Steps to make the problem happen:

  1. Log out of account
  2. Log back in
    ….

I expected this to happen:
To see the draft
But instead this happened:
The draft had deleted itself

Here’s a sweet screenshot:
I can’t really screenshot it so…

@Ana can you recover the draft for me, or does it delete from the servers after a few days?

8 Likes

It was synced I assume?

3 Likes

image image

5 Likes

Weird. Did you “sync” your draft? I think that Hopscotch should tell you if you have drafts that aren´t synced (saved in the cloud) before you log out.

2 Likes

Yeah, it was synced. It didn’t tell me anything, and right before I logged out it didn’t say anything about any projects.

1 Like

Thanks for that. Unfortunately, it wasn’t there. The only thing that was there was a slideshow project.

For some reason it worked for me

1 Like

That’s odd…
That’s happened to me once, and I think it’s happened to @CoderOfMagic a couple times…

Tag Ana and HC and ask for their input

3 Likes

@Ana
Can you recover a draft for me? It deleted itself from my account, BabyButterfly:butterfly::butterfly: on HS. I was wondering if there is a cause for this to happen, or is it just a glitch

2 Likes

@hopscotch-curators y’all would also be able to help with this I think.
Thanks guys

2 Likes

What’s the name of the project?

4 Likes

It’s “Social Media Page (2 accounts)” I think, but I know it had Social Media Page in it

2 Likes

It should show in published.

5 Likes

I sent the HS team on the 6th of March about draft progress being deleted. I got a form response, and then a bunch of questions, which I answered. Nothing happened, until a couple of weeks later when I got an email thanking me for my patience. Nothing has happened since then. Is anything at all happening to be working on by deleted code since nothing has happened for yonks and I really want my code back. @Ana?!?!?!?

1 Like

Hi there, I’m still waiting for the additional information I asked in my last email.

Regarding your code, I’m truly sorry, but as I said, it’s not possible to recover.

5 Likes

Okay. I thought I had answered all the questions.
Also, if it isn’t possible to recover, then what was the point of the questions?

1 Like

The point is to learn as much as we can about what had happened and see how we can prevent it from happening in the future.

5 Likes