I think something is wrong with my iPad but I'm not sure


#1

So basically sometimes my screen randomly freezes so I have to turn my iPad off and then I turn it back on and put the passcode in. It freezes. I turn off my iPad again and when I try to unlock it the screen turns black and I have to put my passcode in that way. Then it logs me in. This black screen stars happening today and sometimes in the past my screen has frozen but I wanna make sure my iPad isn't hacked because I was making a lyric video while my screen froze and I don't want my hard work to be lost.
I'm starting to think the app I downloaded named DoDa-HD does this but another person who downloaded it said it had no viruses. Hm.... I use that app to download videos and such...


#2

Idk I'm not a tech guy

W8 why am I here if I can't solve the problem k bye


#3

Umm...@cash
1st the iPad isn't hacked
And 2nd try this https://support.apple.com/en-us/HT203039 (submit a question and check if u get ur respond)
If they can't help. I've other suggestions. Just tag me


#4

Meanwhile, here are other suggestions:


#5

Do you have slither.io


#6

Yeah why


#7

a. Try a hard restart
b. Do u have iOS? If u do check if the software update is completed
c. Go to ur settings and check 4 any problem
d. Take ur iPad to someone that can help if none of these worked.


#8

Do you go online instead of the computer


#9

I used to have the slither.io app but I delete don't it


#10

But I can't update if I have no space ever on my iPad


#11

Do you mean iOS? ....


#12

Well then that's causing it
That happened to me
Online gives bugs
How long have you deleted it for


#13

I don't know or remember what do you mean


#14

Huh?


#15

Ok then
I will rephrase
How long has it been since you deleted the slither.io app?


#16

I don't know what u said u can't update.


#17

I barely have any space on my iPad and updates take up a bunch of space


#18

I don't know.


#19

Restart the iPad perhaps?


#20

Well about a month from when you deleted the app the bugs should slow down

Do a hard restart