I get stuck outside of hopscotch :’(

Use this template to make awesome bug reports:

Your username:
NTh3R
What kind of device are you using?:
iPad 6th gen, iPadOS 14.4.2
1 sentence description of the problem (I was doing _________, and then __________ happened):
i log out of my account, then there’s two choices so tapped on the left choice, and then i closed the app
Steps that the Hopscotch team can take to reproduce my problem every time:

  1. Log out
  2. Tap on the left choice
  3. Wait ‘till your new account is created
  4. Close the app
  5. Open the app

I expected this to happen:
It’s a normal hopscotch
But instead this happened:
i get stuck outside of hopscotch, and there’s no back button
Here’s a sweet screenshot:

@Yuanyuan help me!

7 Likes

I think there is a back button…

4 Likes

no, there’s no back button :(

4 Likes

Okay do you remember your account? Also I am 99% sure there IS a back button, I have logged out many times before…

4 Likes

I will show a screenshot

4 Likes

there’s no back button

3 Likes

Ohhh you created a new account. Try exiting and going back in.

4 Likes

?
wdym?
i cannot

4 Likes

Into the app…

4 Likes

i closed a lot of time hs and i’m still getting stuck outside of hs
sorry i gtg

4 Likes

Hm, yah idk-sry. Your best bet would be making a random account, then logging out of that into your old account.

6 Likes

Oh no.

Yeah, this is bad. just go with @Cutelittlepuppydog’s idea, it’ll work. Still, tht should add a back button for sure.

4 Likes

Uh oh that’s not good. Maybe make a new account (the email doesn’t have to be a real one) and then log out and log back into your old account.

5 Likes

This happened to me once and it got fixed when I reinstalled the app.

1 Like

no, i don’t want somebody in the world knowing all the information about me

ok i’ll try :)

3 Likes

Yay! it works now! Thanks :)

6 Likes

I know, I meant that you don’t have to use your actual email to make an account and I was wondering if that were your problem. I get that, and I 10000% agree with you on it.

5 Likes

Looks like this is solved, but I feel like it’s also a bug since you had to reinstall the app to get it working. Therefore, I will leave this topic open for now.

5 Likes

Odd I had trouble logging in a lot

4 Likes

I was about to bring the clive sirens, but nevermind

2 Likes