I can't hear the sound in the videos


#1

Use this template to make awesome bug reports:

Your username:
Potter productions
What kind of device are you using?:
iPad mini idk the generation
1 sentence description of the problem (I was doing _________, and then __________ happened):
I clicked a few tutorials to watch them,and I couldn't hear the sound on any.
Steps to make the problem happen:
1. Click a video in Hopscotch
2. Turn up your volume
….

I expected this to happen:
To hear sound
But instead this happened:
SILENCE
Here’s a sweet screenshot:Z


#2

maybe check if mute is off?


#3

I didn't see that before!! Thank tou


#4

Hmmm.. so you don't have mute on and your volume is turned up right? Maybe try swiping out of hopscotch and going back in? Or restarting your device? My sound wasn't working once on another app and then I restated it and it worked. Otherwise I don't know​:joy:


#5

No i just realized my mute was on


#6

Haha well glad you figured it out :wink:


#7

Hehe, yeah, I thought this was a bug as well before I realized my ringer was off. :stuck_out_tongue: