Hopscotch won't send me my reset link!

Your username: I don’t know.

What kind of device are you using?: IPhone XR

1 sentence description of the problem I tried to login but I forgot my password! I tried resetting multiple times, but it won’t!

Steps that the Hopscotch team can take to reproduce my problem every time:
None required.

I expected this to happen: Send the link to my email

But instead this happened: No email

Here’s a sweet screenshot:
No screenshot took.

8 Likes

hey, for this you can email THT at hello@gethopscotch (:
and also, welcome back!

4 Likes

Thanks for welcoming me back, and I will try that, thank you!

6 Likes

Yes, as what NTh3R mentioned, send us an email with your username, and I will send you a reset link. It might be in your Spam or Promotions folder too.

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Actually, I got the link!

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this is not a reset password link, this is only an email to contact The Hopscotch Team for this case (password)

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Glad you found it! I’ll go ahead and close the topic tomorrow unless you have more issues (:

6 Likes

Hey, welcome back to the forum, its good to see you here again!
I’m glad to see that you got the link!

5 Likes

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