Help meeee Its not letting me in into my account


#1

Use this template to make awesome bug reports:

Your username: Sapphira Donut🍩 on hs SapphiraDonut on forum

What kind of device are you using?: ipad

1 sentence description of the problem (I log into my account______, and then ___it doesnt let me in

_______ happened):

Steps to make the problem happen:
1.
2.
….

I expected this to happen:
to let me in like the thousands times before i tried and even changed my password

But instead this happened:
yeah um its not letting me in

Here’s a sweet screenshot:
yee


#2

so basically I emailed liza about this and she said to change my password and I did like three or two days ago, but its not letting me in before where it wasnt changed and after it was changed.


#3

so could someone please help?


#4

Update


#5

Oh that happens to me first retype your password then username if it doesn’t work go onto your alt and check your account and see if the name has been changed!


#6

theres a new one?

wait i already did it image


#7

ok, let me try that


#8

UGGGHHHH I AM THE STOOPIDEST PERSON EVEEERRR ALL THIS TIME I WAS UGGGHHHHHB NVM I FOUND WAS STOOPIDLY WRONG.


#9

Ok…
I am glad that you fixed it!

(did you fix it…?)


#10

yeah I think @Ducks_Happy was right. I cahnged my username and everytime i would type it, i would forget the “[OFF]” part. Something a dumbo would do, me.