🔒 Has Hopscotch Responded to Your Emails Lately?


#1

I’ve sent 2 emails to HS in the last week, and they haven’t been responded to yet.

Am I just being unpatient?

It’s just, well, the topic of the email needs to be tended to urgently.

Has this happened to you guys?

@Liza
@awesomeonion
@hopscotch-curators
@Rodrigo
@omtl

Don’t take this the wrong way…


#2

btw it’s impatient and no this has not happened to me


#3

mkay sorry


#4

Hm, well, they try to reply in 2-3 business days. Aka, Monday-Friday. Also, which email did you send it to?


#5

This has happened to me I’ve been waiting a month for a reply


#6

this has happened to me before. it made me feel like they were ignoring me, but they replied like 2 weeks later.


#7

They responded to mine…


#8

All three, I think:

privacy, support, and help.


#9

Haven’t heard of those.

I usually use help.


#10

Yeah, I noticed that. I sent an email to Liza a couple weeks ago. She didn’t respond at all, still hasn’t responded. I eventually had to figure out the issue I had myself which took a couple of days…


#11

They haven’t replied to me,I think.


#12

no
i reported myself they didn’t answer


#13

They have always answered my emails in a day or two. But, remember that THT´s team members might be on vacation or have reduced work times because of summer.


#14

I got answered by them! Just be a little bit patient :slight_smile:


#15

Once, I sent an email to THT and they did not answer within a few weeks. So, I was told to email them again, and they answered within a few days. I would say if they don’t answer in two weeks time, you can email them again! Sometimes emails get lost, and THT probably gets quite a bit of emails on a daily basis!