Crash and/or text turning into black rectangles when you have a lot of fancy characters and changing text


#1

By fancy in the title, I mean things like ▇.
Use this template to make awesome bug reports:

1 sentence description of the problem (I was doing _________, and then __________ happened): If you have lots of special characters, in my examples I have a bunch in 27 different clones, and some changing text, either the text becomes black rectangles or the project crashes or both.

Steps to make the problem happen:

  1. Make several text objects using special text with spaces. An example is petrichor’s project on featured.
    https://c.gethopscotch.com/p/zzz0m3ju7
  2. Add at least one text which changes.
    ….

I expected this to happen: The project would work like it did before.

But instead this happened: It crashes and looks weird.

Here’s a sweet screenshot: Here it messes with the height instead of making a black rectangle.



This is only happening today.


#2

Let me check that real quick (first reply :D)


#3

I should’ve said I only noticed it today. It was not happening on Friday at least.


#4

It says Webplayer modified today at 8:53 PST


#5

It did do that, but I exited before it crashed.
I’m not sure why it does this.


#6

That looks so cool
@Petrichor


#7

I don’t understand, maybe it’s just your device


#8

Ok whoa mine turned into Stars


#9

That’s been happening to me sometimes inside Round-Up

The text turns into a rectangle and the whole project crashes!


#11

Wait, I’m looking in the code, is this a prank?

Nvm. Did what it said, it happened too.


#12

HS just got real laggy for me too


#13

The number only updates every 1-5 seonds, that’s not lag (maybe) – I think it is just about device


#14

I don’t think so

Restart this project a few times rapidly and the bug is triggered

@Ana, could you help us with this issue? That would be appreciated!

Thanks!


#15

Didn’t have a single issue? @UTheDevHS @PeppyWafer21


can you please list devices?

iPad 5th Generation (2017) - iOS 12 - HS app


#16

Try using the Hopscotch app instead of Chrome


Maybe that’s how you didn’t experience the issue


#17

By the way, @PeppyWafer21, that bug screenshotted would make a nice background


#18

I got to my iPad and no issue (Air 2 2014, iOS 11.3.1).

Seems similar to:

same conditions different bug eh?


#19

Yes, awesomeonion fixed a glitch which actually would probably fix one of my games i was working on.



#20

This is…intriguing to say the least. I’m not sure what I was trying to find, but I can tell you I’m using IOS 12.1 with Hopscotch 3.33.0


#21

Thanks!

Can you share some more details about this crash:

  1. What were you doing before Hopscotch crashed? What was the project you were last playing? Were you playing one project for a long time, playing a specific project, making something? If you can share the exact steps you took to get this crash, that would be most helpful.
  2. Has this happened only once or does it every time you do something?
  3. Where are you from?
  • What language is your iPad set to?
  • What timezone is your iPad set to?
  1. Were you at school when this happened?
  2. Can you make this crash happen again? If so, how?
  3. Lastly, can you send us a crash log? That will help us identify what’s going wrong. Here’s how:

If your computer is a Mac:

  1. Sync your iPad to a computer using Apple’s directions
  2. Open a Finder window and select Go to Folder… from the Go menu (or press Shift-Command-G). A dialog box should appear.
  3. Copy and paste the following into the box and press the Return key:
    ~/Library/Logs/CrashReporter/MobileDevice
  4. Open the folder name of the device you’ve synced.
  5. Select the most recent or relevant crash logs. The name of each log file will include the app, the date and time the file was created, and the device, such as:
    Hopscotch_2015-05-07-042617_iPad.crash
  6. Attach the log files in reply to us

If your computer is Windows:

  1. Sync your iPad to a computer using Apple’s directions
  2. Open Windows Explorer.
  3. Copy and paste the following into the address bar and press the Enter key:
    %APPDATA%\Apple Computer\Logs\CrashReporter\MobileDevice\
  4. Open the folder name of the device you’ve synced.
  5. Select the most recent or relevant crash logs. The name of each log file will include the app, the date and time the file was created, and the device, such as:
    Hopscotch_2015-05-07-042617_iPad.crash
  6. Attach the log files in a reply me at hello@gethopscotch.com

Ana