[Completed] Hopscotch Server Work Scheduled May 9, 2024 7-9AM

Update: The server work is completed as of May 9, 2024 7:47 AM EST. We’re still working on solving the server incident to restore the data. Contact help@gethopscotch.com if you have any questions.


Hey Hops,

We have scheduled server work this Thursday May 9 from 7-9AM EST (double-check your timezone pls) 2024-05-09T11:00:00Z2024-05-09T13:00:00Z! We’re still working on solving the server incident from yesterday - sorry for the inconvenience and thanks for your patience!

Here’s what this means for you (super important!!):

  • Hopscotch will NOT save any changes you made until after the maintenance. This includes projects, drafts, usernames, passwords, avatars, plants, seeds and anything else you try to do in the app.
  • :rotating_light::rotating_light:The app will look like it saved the changes, but after our maintenance is done, the changes you made during these 2 hours will be GONE! BEWARE!:rotating_light::rotating_light:
  • This maintenance will happen this Thursday, May 9, 2024 , 7 - 9 AM EST. If you live in a different time zone, this time may be different for you. Please double-check! 2024-05-09T11:00:00Z2024-05-09T13:00:00Z

Best,
Yuanyuan

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Ok great, do you think this could possibly revert the servers bring set to what they were in March? Wishing you guys luck :sparkles:

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I’m assuming this is to try to fix what happened yesterday?
Best of luck to the hopscotch team :crossed_fingers:

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huge respect to everyone working on this! best of luck to you all

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Good luck guys :crossed_fingers:

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The server work is completed as of May 9, 2024 7:47 AM EST. We’re still working on solving the server incident to restore the data. Contact help@gethopscotch.com if you have any questions.

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Yay!!!

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Was anything concluded of the server work, or is the data just unsaved and unrecoverable now?

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Wait, so I can create projects safely again?

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Wouldn’t reccomend it incase it deletes when/if (fingers crossed) the server is reverted back

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@Yuanyuan Actually can you please confirm wether or not it’s safe to work on projects? I (Along with KingGuin) want to work on our HS projects but we don’t want to lose them.

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*I third that

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*I fourth that

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I fifth that
sorry for being off topic, i just had too

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I sixth that :stuck_out_tongue_closed_eyes:

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stay on topic please.

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Sorry :no_mouth: I will TRY to stay on topic

Hey,

It’s safe to work on projects. In the event that the database is reverted back, we have made plans to help people transfer whatever they made from May 7 onward to the original database.

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