Can’t buy access to images on iPhone

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Your username:
TAN Studiøs*
What kind of device are you using?:
iPhone8
1 sentence description of the problem (I was doing _________, and then __________ happened):
I wanted to purchase images for a project, and I know you can for fifty seeds, but it won’t let me on my phone. I was able to do so on an iPad (tho I had a different sort of issue with that).
Steps that the Hopscotch team can take to reproduce my problem every time:

  1. Go on the app on an iPhone;
  2. On an account that doesn’t have the sub, attempt to use an image.

I expected this to happen:
A popup to purchase access to images with seeds.
But instead this happened:
It wants me to upgrade to the sub.
Here’s a sweet screenshot:

(@AwesomeOnion)

10 Likes

Is anyone else with an iPhone having this issue?

5 Likes

I’m a subscriber, so I can’t test for you, sorry :// If I’m reading this correctly, it simply won’t show the option to buy art with 50 seeds?

4 Likes

Pretty much, yeah. Probably a simple fix but it’s really annoying.

4 Likes

That’s super frustrating, I hope it gets fixed for you soon dude. :((
Wish there was more I could do.

4 Likes

Maybe the subscription is now required to add custom art, who knows?

4 Likes

No, I was able to do it on an iPad.

4 Likes

Oh, well that stinks (the not being able to purchase custom art with seeds on your iPhone part)…

4 Likes

I’ll check later

3 Likes


My iPhone doesn’t have this problem.

4 Likes

maybe it’s only when you do have enough seeds

6 Likes

It’s only on certain screens that you can buy with seeds. Try pressing plus button and custom image/art

1 Like

it asks you in 1 spot on an iPad but in the same spot on an iPhone it doesn’t ask you

2 Likes

Yeah.

I’ve looked, as of right now there is literally no way to purchase images with seeds on an iPhone (for me, at least).

2 Likes

Huh, it works fine for me (on iPhone 6s)

1 Like

Works fine on an iPhone12 pro max…