100 object wierd bug? (CLOSED)

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ChickenProductions7

I’m using an IPad.

I was making a Minecraft project, I had 2 blocks, while I was adding them, Hopscotch crashed.

How it happened

  1. I added over 100 objects
  2. Hopscotch crashed and I reopened it and almost everything was gone.
    ….

I expected nothing to happen

But Hopscotch crashed

Here’s a screenshot.

7 Likes

Hmmm…
I had something similar to that, where my project went wonky and caused Hopscotch to crash.

Have you tried emailing the Hopscotch Team at help@gethopscotch.com?

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@tankt2016 is right, the best thing you can do for now is email the hopscotch team.

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has this been resolved?

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Not too sure how to help or explain. Like @tankt2016 suggested,

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There is no object limit. E-Pad has over 300 objects when played and it runs just fine.

This is usually a 1-5 time occurrence – just save your project regularly when working on it

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What you mean is that 100 objects is nowhere near the limit. You cannot have more than 4096 objects in a project.

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I emailed them…

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@Hopscotcher No. I wonder why

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@Awesome_E @Petrichor Maybe my old iPad (I had a really old iPad that my mom got in like 2014 and gave it to me) is so old that it doesn’t want more than 100 objects in my project. I dunno. But now I have a new one… Maybe the bug doesn’t happen with this one.

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Because they haven’t got back to you yet. I just wanted to know when you emailed them

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This is the best solution in most cases. I third this.

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It didn’t work

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Oh… what did they say? Or have they replied yet?

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I really don’t want to be mean to the Hopscotch team, but they didn’t answer…

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It takes at least 2 business days to answer. They are only 4 people! Give them a break.

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Yes, that is what I mean


Mine is from 2014 as well

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My old one could be older than 5 years old.

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Hi there,

We answered your email yesterday, asking for more details. I will duplicate it here:

"We are looking into this.

Meanwhile, can you share some more details about this crash:

  1. What were you doing before Hopscotch crashed? What was the project you were last playing? Were you playing one project for a long time, playing a specific project, making something? If you can share the exact steps you took to get this crash, that would be most helpful.
  2. Has this happened only once or does it every time you do something?
  3. What country are you from:
  • What language is your iPad set to?
  • What timezone is your iPad set to?
  1. Were you at school when this happened?
  2. Can you make this crash happen again? If so, how?
  3. Lastly, can you send us a crash log? That will help us identify what’s going wrong. Here’s how:

If your computer is a Mac:

  1. Sync your iPad to a computer using Apple’s directions
  2. Open a Finder window and select Go to Folder… from the Go menu (or press Shift-Command-G). A dialog box should appear.
  3. Copy and paste the following into the box and press the Return key:
    ~/Library/Logs/CrashReporter/MobileDevice
  4. Open the folder name of the device you’ve synced.
  5. Select the most recent or relevant crash logs. The name of each log file will include the app, the date and time the file was created, and the device, such as:
    Hopscotch_2015-05-07-042617_iPad.crash
  6. Attach the log files in reply to us

If your computer is Windows:

  1. Sync your iPad to a computer using Apple’s directions
  2. Open Windows Explorer.
  3. Copy and paste the following into the address bar and press the Enter key:
    %APPDATA%\Apple Computer\Logs\CrashReporter\MobileDevice\
  4. Open the folder name of the device you’ve synced.
  5. Select the most recent or relevant crash logs. The name of each log file will include the app, the date and time the file was created, and the device, such as:
    Hopscotch_2015-05-07-042617_iPad.crash
  6. Attach the log files in a reply to us"

Please send us your reply to hello@gethopscotch.com

Ana

7 Likes

@Ana, these are really helpful tips for getting crash logs, which I didn’t even know that they existed. Perhaps you should share this information in a topic telling people how to report crashes to you? Because, how to fix crashes is a pretty common question.

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